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Employee Benefits - Our Service Model- Signature Services - Employee Services

EMPLOYEE SERVICES

COMMUNICATION

  • Our staff creates all benefits communication materials in-house

  • Benefit Enrollment Campaigns can be conducted in person, online, telephonic...

  • Our staff is Bi-Lingual

  • Custom employee payroll deduction authorization forms

  • Employee Surveys

  • Service summary reporting

  • Employee "Hidden Paycheck" statements

EDUCATION

  • Webinars

  • Lunch and learns

  • Online employee training

SERVICE & SUPPORT

  • #800 Bi-Lingual Toll Free Health Advocacy Hotline to help any employee or dependent with any benefit related question, claim, access to care or billing issue

  • Issue resolution

  • Service and claim escalation services

  • Telehealth programs

VALUE ADDED SERVICES

  • Employer Concierge Portal

  • Financial Wellness programs

  • ID Security Protection programs

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